State Farm® Insurance Agent Matt Dougherty
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KipechaWolfe Ortiz (BeanSprout)
January 18, 2025
"Insurance assignment was very quick, pricing wasn't bad, and they were very catering, very polite. Thank guys!"
Grant H.
December 6, 2024
"Very friendly and quick to help while getting straight to the point- not a whole lot more you could ask for"
Desmond Prusia
December 6, 2024
"Extremely kind and helpful! Truly professional with the way they carry out and conduct their business, highly recommend! Shoutout to Jake!"
Alex P. Gates
November 22, 2024
"Edit 11-22-24: The agency lied to me about my policy and only refunded my money after I filed a lawsuit. Avoid this place. --- This agency exemplifies everything wrong with the insurance industry. They are manipulative, deceitful, and operate in bad faith. Their communication is misleading at best and outright dishonest at worst, designed to confuse and take advantage of their customers. When confronted with their own mistakes, they dismiss concerns with sarcasm and indifference rather than taking responsibility. To anyone reading this and considering doing business here: run the other way. And to those leaving similar 1-star reviews, I strongly encourage you to file a claim in small claims court. It’s the ONLY way to get the attention of State Farm Corporate and force accountability from this agency. They clearly won’t do the right thing unless legal action compels them to. State Farm markets itself as a “good neighbor,” but this agency is anything but. Save yourself the stress and find a more ethical and trustworthy provider."
"Alex, I would like to just start off by saying we are so sorry about your situation. I recognize the fact that you don't look at your bank statements very often and never noticed the monthly charge that was coming out of your account for the last 13 months. If it means anything, my team has gone above and beyond to get you a full refund on this premium. We take pride in serving all of our customers auto insurance, home insurance and life insurance needs on a daily basis. We are honored to serve all of your insurance and financial needs. That is why we have escalated your oversight issue and have worked so hard to get you the full refund that you're requesting. Please let us know if there anything else you might need."
Katey Mueller
November 22, 2024
"Matt Dougherty and his office have been very helpful. We've been very well taken care of and appreciate all the help they've provided our family. I would highly recommend the Dougherty Agency at State Farm."
fabian batista
November 22, 2024
"Excellent service. Everyone in the office is very kind and they help in anyway possible."
John Schmidt
November 22, 2024
"matt and his team are some of the most amazing people i have ever worked with. Their insight and knowledge of auto and home insurance was really helpful. They spent a lot of time reviewing our current insurance policies and endorsements. They took the time to explain everything! Thanks Matt!!!!!!"
Cary Rentola
October 15, 2024
"UPDATE 10/15/24 : This is still not resolved and now this State Farm office is no longer responding to my emails. I finally got State Farm to stop payment on the last check sent to the former lender only to be told I had to give it 3 weeks to receive a re-issued check that they were somehow able to send back and forth nearly weekly to the lender (but I have to wait 3 weeks). This office could have called to try and make things right and advocate for the refund to be issued or expedited but nothing. I would recommend NOT using State Farm and specifically this location. Poor customer service, did not help make a difficult and stressful situation right. I gave several weeks notice, and a forwarding address, that I was selling my home and cancelling my policy, State Farm still took money from my escrow account for homeowner's insurance before closing and weeks before the renewal date. I was told after the policy cancels I would get a full refund from State Farm. Never happened. They sent the funds to the lender after the house was sold and the loan paid off. 4 weeks later I call and find out State Farm and Cornerstone lending have been mailing the check back and forth to each other instead of to me. I never received any communication from State Farm. I reached out via email to my former agent and it was ignored. I was told they wouldn't normally call. Now I'm still trying to get MY escrow funds from State Farm."
"I do apologize for this inconvenience Cary. I looked at our notes and our team followed your instructions as requested. The issue with the escrow and your policy getting paid has to do with the mortgage servicing department and the timing of your sale. I hate the fact that this happened and as a team we are discussing some strategies to possibly avoid this from happening in the future. A lot of times when someone has a closing real close to their renewals this issue can happen. Again, my deepest apologies and would be happy to have a meeting with you to discuss further."
Dillon Kell
August 13, 2024
"I had a great experience working with these guys looking for Homeowner's Insurance quotes. Matt Herek was the best agent I worked with the entire time I've been shopping around; incredibly friendly, listened to what my needs were and tried to make his quote as apples to apples as possible, and overall just genuine and honest. Really felt like he was trying to help me find the best quote that they could provide rather than pushing more and more on me like many other agents, which goes a long way for me. If I have any other insurance needs moving forward, I'll absolutely be reaching out again."
"Thanks for leaving a review! Matt is one of our finest agents!"
Max McCoy
July 31, 2024
"Haley was awesome in helping me get my renters insurance all set up. Very friendly and AMAZING service."
"We are so lucky to have her! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Lucifer Mi
April 29, 2024
"Matt is great and his staff is knowledgeable"
" We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Rick VanRoy
February 21, 2024
"Excellent customer service. I had a basic inquiry that turned into a great conversation about current trends affecting rates. I have been a longtime customer of this agency and plan to be for many more."
"We are so lucky to have her! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Bob Marble
February 7, 2024
"Matt Herek was very knowledgeable and helpful!!"
"Wow!!! It's been a long time! Thanks so much Bob. Don't be a stranger and stop by sometime. I would love to catch up. Have a happy and safe Fourth of July!!!!"
Sudha Agarwal
January 23, 2024
"It was so educational to work with Mr. Matt Herek. His knowledge on Insurance is vast and I truly appreciate all his help."
"We are so lucky to have him! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Zach Harmon
January 3, 2024
"Very poor service from this office. I had started a new policy with clear explanation that I would be fixing up the home. They then proceeded to demand entire renovations within 3 months, and when discussing it with the office representative they lied to me about "only needing minor repairs"... then simply stopped communicating once I demanded clarification."
"I am so sorry to hear this. We take pride in serving all of our customers home insurance, auto insurance and life insurance needs. Please let me know if there ia anything I can do to help."
Aileen Hernandez
September 8, 2023
"Hands down, one of the fastest and easiest agencies I've ever worked with by far! Asked if I could discuss & apply for insurance via email due to my busy work schedule and Michelle did exactly that! She's the best!"
"We are so lucky to have her! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Megan Page
July 3, 2023
"A1. I have been with this agency for my renters and other insurance for about close to ten years. He even sends personalized cards to you for all holidays. Definitely highly recommended."
"We are so lucky to have her! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Nic Clark
June 27, 2023
"As an insurance agent myself, David Ames set me up with a better full coverage personal auto policy for cheaper than I was paying previously. He knows how to do the job right, give this man a raise!"
"We are so lucky to have her! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
Dy'Nisha Hinton
February 24, 2023
"Great customer service, recently switched from another insurance company. They have made it easier, someone always responds in timely manner. Thanks for all you do!"
"Thank you Dy'Nisha for taking the time to evaluate our services. We are honored to serve your insurance and financial needs."
carrie hansel
January 8, 2023
"The Gentlemen who I talked with tried to overcharge me. Then got upset yelled at me and hung up on me. Due to the fact that he did not understand nor did I, that there are two state farm locations within a half of a mile of each other even though I asked for the lady I wanted to deal with."
"Carrie, Thank you for your feedback. We always try to provide the best customer service as possible. We are happy to help you with any insurance needs in the future and looks like your policy is currently with a different agent. "
Leticia A (Sunshine)
December 30, 2022
"Not recommended 0 ⭐"
"Leticia, I would like to apologize for not reaching out to you on your billing issues. A lot of times, Audrey, Vickie, Matt or Michelle tend to have more first hand knowledge of your situation, and therefore, provide a more resolute answer to some of your concerns. I noticed you've had issues paying your bill with us every month. I would be happy to visit with you and see if we can help you come up with a budget to manage your monthly expenses."
Reece HD
April 8, 2022
"Very thorough, positive. Was everything I needed!"
"Thank you for providing us feedback! We are grateful to be able to serve you with your insurance needs."
Austin Brown
March 28, 2022
"Great costumer service!"
"Thank you for your feedback! We are happy to be able to provide your insurance needs."
Tyler Harz
March 23, 2022
"I was able to save 70 dollars by switching to Matt Dougherty state farm by bundling and utilizing the drive safe and save discount. I've had a great experience with his office so far."
"Tyler, thank you for your review! We always try to provide the best rates as possible, and the drive safe and save app has become a great way to save even more. We are honored to serve your insurance needs."
Trenton Montero
March 13, 2022
"I love you"
"We take pride in serving all of our customers auto insurance, home insurance and life insurance needs. We really appreciate your business and look forward to working with you."