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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SUSAN STOOPS

SUSAN STOOPS

February 10, 2026

5  out of  5
rating by SUSAN STOOPS
"Great service"
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Andrew Schmidt

February 9, 2026

5  out of  5
rating by Andrew Schmidt
"Switched from Nationwide to State Farm for better coverage at much lower rates. Michelle was lovely to work with and answered all my questions!"
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Karen Robison

February 6, 2026

5  out of  5
rating by Karen Robison
"Kate is the BEST! Always has quick answers to all our questions and concerns with kindness and patience!!!"
We responded:
"Hi Karen, Kate is the sweetest! We are beyond lucky to have her. Thank you so much for the kind words and 5-star review! We pride ourselves on great customer service for the Omaha area. Our team is glad you trust us to do the same for you!"
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Rayven

February 6, 2026

5  out of  5
rating by Rayven
"I worked with Michelle and got a great price for my automobile insurance. She gave me a much better rate than what I had previously. Thank you for all your help, Michelle - Kris R."
We responded:
"Thank you for taking time out of your day to give us such a great rating. We are beyond lucky to have Michelle on our team. She is the BEST!! We appreciate you trusting Matt Dougherty State Farm with your Auto insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Jeff Costello

February 5, 2026

5  out of  5
rating by Jeff Costello
"Mason is a great guy. He is very helpful and he is funny. Glad to work with him."
We responded:
"Jeff, Thank you for taking time out of your day to give us such a great rating. We are beyond lucky to have Mason on our team. We appreciate you trusting Matt Dougherty State Farm with your Auto and Homeowners insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Amy Scott

February 4, 2026

5  out of  5
rating by Amy Scott
"Very pleased with conducting business with Michelle. She was very friendly, professional, knowledgeable, took the time to answer all my questions. Not to mention, she’s saved me a lot of money.!"
We responded:
"We are SO lucky to have Michelle! Thank you, Amy, for your wonderful review. We are so glad you enjoyed our service to bring you the best auto and home insurance possible. We appreciate your trust in us. "
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Sudha Agarwal

February 3, 2026

5  out of  5
rating by Sudha Agarwal
"It was so educational to work with Mr. Matt Herek. His knowledge on Insurance is vast and I truly appreciate all his help."
We responded:
"We are so lucky to have him! We are honored to serve your home insurance, auto insurance and life insurance needs. We really appreciate your business and taking the time to let us know how we're doing!"
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Susan Jonak

February 3, 2026

5  out of  5
rating by Susan Jonak
"Thanks Mason for setting up my home and auto insurance. It was easy and a great experience."
We responded:
"Hi Susan! Thank you so much for the kind words and 5-star review! We're thrilled that Mason helped you find the best auto and home policy. We pride ourselves on great customer service for the Omaha area. Our team is glad you trust us to do the same for you!"
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Andrea Woods

February 3, 2026

5  out of  5
rating by Andrea Woods
"Mason is thy best."
We responded:
"Thank you for taking time out of your day to give us such a great rating. Couldn't agree with you more! We are very lucky to have Mason and are so happy that we could set you up with the best rate for your insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Bobbie Smith

February 2, 2026

5  out of  5
rating by Bobbie Smith
"I saved 80.00 a month. Matt Dougherty did a great job explaining everything."
We responded:
"Thank you for taking time out of your day to give us such a great rating. We love that we could save you some money! Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Joyce Collins

February 2, 2026

5  out of  5
rating by Joyce Collins
"I had a great experience MASON WAS GREAT I was in and out in no time. Car Ins. And Renters Ins."
We responded:
"Joyce, We agree! We are so lucky to have Mason! Thank you for taking time out of your day to give us such a great rating. We are so happy that we could set you up with the best rate for your Auto and Property insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Donna Bundy

February 2, 2026

5  out of  5
rating by Donna Bundy
"Mason was great to work with very helpful and supportive."
We responded:
"Hi Donna! Thank you so much for the kind words and 5-star review! We're thrilled that Mason helped you find the best auto and property policy. We pride ourselves on great customer service for the Omaha area. Our team is glad you trust us to do the same for you!"
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Susan Mastio

January 30, 2026

5  out of  5
rating by Susan Mastio
"Professional & efficient service!"
We responded:
"Susan, Thank you for your wonderful review. We are so happy that you found our team's service professional and efficient while we were helping you find the best auto and home insurance possible. Our team is committed to providing Omaha with the most reliable insurance support, and we are honored by your trust to do the same for you."
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David Chonis

January 30, 2026

5  out of  5
rating by David Chonis
"Michelle was awesome, helpful and friendly as usual. Thank You very much! David Chonis"
We responded:
"We are so lucky to have Michelle! Thank you, David, for your wonderful review. We are so glad you enjoyed our service to bring you the best auto and home insurance possible. We appreciate your trust in us. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Elle Braesch

January 29, 2026

5  out of  5
rating by Elle Braesch
"Matt found me rates I could afford for both homeowners and auto insurance. Half as much for auto and 2/3 of homeowners. If you're using Progressive, call Matt today!"
We responded:
"Hello Elle, We are so happy to hear that we could provide you with the best Auto and Homeowners policies at such an affordable price! It is our goal to provide wonderful customer service to Omaha and the surrounding areas, so we are thrilled that you trust us to do the same for you. Thank you!!"
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Amy Zeta

January 21, 2026

5  out of  5
rating by Amy Zeta
"Such amazing customer service. Haley made it incredibly easy, helping me with both a rental policy and adding a vehicle. She even helped me contact the former insurance carrier to terminate my former policy. Thank you! Five stars."
We responded:
"Hi Amy! Thank you so much for the kind words and 5-star review! We're thrilled that Haley helped you find the best auto and rental policy. We pride ourselves on great customer service for the Omaha area. Our team is glad you trust us to do the same for you!"
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Gabe Evans

January 8, 2026

5  out of  5
rating by Gabe Evans
"Among all of the stresses of moving, I can say getting insurance was not one of them. Mason did an outstanding job getting us set up with everything we needed, and at an incredible price! I’m very much looking forward to working with him and State Farm for insurance needs in the future."
We responded:
"We are so happy that Mason could set you up with the best rate for your Auto/Home insurance. He is the BEST! Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Miles Glass

January 2, 2026

5  out of  5
rating by Miles Glass
"Mason helped me out tremendously and was very personable"
We responded:
"We are so happy that Mason could set you up with the best rate for your Auto/Home insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Lorena Perez

December 31, 2025

5  out of  5
rating by Lorena Perez
"Talk about customer service ! And actually saving on car insurance . Was extremely pleased with Mason and his help . He was very kind and polite , very easy to talk to got me through everything quick with no complaints, need more agents like this !"
We responded:
"Thank you for taking time out of your day to give us such a great rating. We are beyond lucky to have Mason on our team. We appreciate you trusting Matt Dougherty State Farm with your Auto and Homeowners insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
Profile photo of Allen Zermeno

Allen Zermeno

December 28, 2025

5  out of  5
rating by Allen Zermeno
"Had a pleasure of having Mason helping me with my home and auto insurance over all was a great experience highly recommended!! It was great fast and easy"
We responded:
"We are so happy that Mason could set you up with the best rate for your Auto/Home insurance. He is the BEST! Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Angelica Martinez

December 28, 2025

5  out of  5
rating by Angelica Martinez
"Mason was amazing. He broke everything down to me, took his time followed up with me. Anything I needed he was really great! Thanks so much!"
We responded:
"Mason is the BEST!! We are so happy that he could set you up with the best rate for your Auto/Home insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Jamie Ishii

December 26, 2025

5  out of  5
rating by Jamie Ishii
"Mason was wonderful."
We responded:
"We are so lucky to have Mason! Thank you for your wonderful review. We are so glad you enjoyed our service to bring you the best auto and home insurance possible. We appreciate your trust in us. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
Profile photo of Alissa Swartz-Hogan

Alissa Swartz-Hogan

December 23, 2025

2  out of  5
rating by Alissa Swartz-Hogan
"I was pleased for a while. But as soon as I started asking about cost savings the level of customer service dropped. Whereas they would respond same day or at most 2 business days later all of a sudden it’s no response from my main contact, Michelle. When the main guy is copied you get the “we will look into that” and then nothing. I decided to shop around and found better coverage for less money on everything (home, auto and umbrella) through Farmers. So I switched. Now they claim I got a refund for auto and umbrella that hasn’t arrived and their math on the refund makes no sense and is of course in their favor. If Michelle is still with the company she’s not responded at all. If she’s left no one told me. Sad. But they are just proving I made the right decision in switching."
We responded:
"Alissa, We pride ourselves on providing great service as it relates to auto insurance, home insurance, life insurance and business insurance. I am sorry that you feel this way. I spoke with both Carolyn and Michelle. They indicated that you have called them several times since 12/16th about this issue. Each time, they immediately responded about your bill and the associated credit. They also empathize with your frustration but unfortunately the credit that State Farm applied is correct. Just to clarify, we have NO control of the billing or credits. Each of us have double and triple checked with billing about this refund. Although it isn't ideal, again, the refund amount is correct and that amount was refunded back to the checking account we had on file. We still understand your frustration and if there is anything else we can do to help, please give me a call. Sincerely Matt Dougherty."
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Marie Weatherford

December 21, 2025

5  out of  5
rating by Marie Weatherford
"HALEY WAS EXTREMELY HELPFUL. SHE HELPED ME UNDERSTAND WHAT I WAS BUYING. APPRECIATE THAT."
We responded:
"Thank you for taking time out of your day to give us such a great rating. We are very lucky to have Haley and are so happy that we could set you up with the best rate for your Auto and Property insurance. Our team is committed to providing Omaha with reliable insurance support, and we are honored to do the same for you!"
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Monica Gomez

December 11, 2025

5  out of  5
rating by Monica Gomez
"This review is for Mason : He has great character and a funny side to him. He’s not like most agents he truly stands out. His help felt genuine, and you can tell he cares about his clients. I really appreciated his support with my auto insurance. So much I switched over to State Farm."
We responded:
"Thank you for taking time out of your day to give such a great review. We are so glad you had a good experience with Mason. We are so lucky to have him! Great to hear that we could provide you quality service on your auto insurance policy for a good price. Thank you for your business and trust with us!"